Hosting and Acceptable Use Policy
This policy applies to every website, app, portal workspace, email and messaging service that ENAK DESIGN LLC hosts or operates for clients, and to everyone who uses them. It forms part of each client’s service agreement.
Not allowed
- Anything illegal, or that promotes or facilitates illegal activity
- Content that infringes copyright, trademarks or other rights
- Malware, phishing, or pages that impersonate another business or person
- Spam, or texts and emails sent without the consent the law requires
- Harassment, threats, or content that exploits or endangers children
- Attempts to break security, access other clients’ data, or overload shared systems
- Collecting sensitive personal information without a lawful basis and proper safeguards
Your responsibilities
- You are responsible for the content you or your users publish, and for having the rights to it.
- You keep your passwords and sign-in methods secure and tell us promptly about suspected misuse.
- You obtain and record consent before we send texts or emails to your customers on your behalf.
What we do about violations
We will usually contact you first and ask you to fix the problem. If there is a serious risk to people, to other clients or to our systems, or if the law requires it, we may remove content or suspend a service immediately and then tell you why. We restore service once the problem is fixed.
Backups and limits
We keep regular backups of the services we host, but you should keep your own copies of important content. Storage, traffic and message volumes follow the limits in your agreement.
Reporting abuse or infringement
Email info@enakdesign.com with the subject “Abuse report”, the address of the content, and what is wrong. For copyright complaints, include the work you believe is infringed, your contact details, and a statement that you are the owner or authorized to act for the owner.