Process

Clear steps, written agreements and a review at every stage.

  1. Discovery call

    You: Tell us about your business, customers and what is not working.

    We: Ask questions, and say plainly whether we are the right fit.

  2. Proposal and agreement

    You: Review the proposal and sign the agreement online.

    We: Write down the scope, timeline and price, and send a deposit invoice.

  3. Onboarding

    You: Share access to your domain, accounts and content.

    We: Set up your workspace, record every account, and confirm the plan.

  4. Design

    You: Review the designs and give feedback.

    We: Present directions, then refine the one you choose.

  5. Build

    You: Try each test version and approve it.

    We: Build in short cycles and show progress every week.

  6. Launch

    You: Give final approval.

    We: Launch, test on real devices, and fix anything that turns up.

  7. Run

    You: Send requests through the portal or by email.

    We: Host, update, monitor and support, and report what changed.

Our commitments