Support
Clients and app users can reach us by email or phone.
- info@enakdesign.com
- Phone
- (608) 520-5197
- Client portal
- app.enakdesign.com
- ENAK DESIGN LLC, 1264 Misty Forest Rd, Sun Prairie, WI 53590
Clients
Sign in to the client portal to send requests, review approvals and see your documents and invoices. You can also email us; include your business name and what you need.
Response targets
- Site or app down, or a security problem: we aim to respond within four business hours.
- Something not working as it should: within one business day.
- Changes and questions: within two business days.
These are targets. Response times agreed in your service agreement take precedence.
App users
If you use an app published by ENAK DESIGN LLC, start with the support link in the app or on its App Store or Google Play page. If you cannot find help there, email info@enakdesign.com with the app’s name, your device, and what happened.
Deleting your account or data
Apps that let you create an account also let you delete it from inside the app, usually under account settings. You can also ask us by email:
- Email info@enakdesign.com with the subject “Account deletion request”.
- Include the app’s name and the email address or phone number on your account.
- We confirm the request, may ask you to verify it is your account, and tell you when deletion is complete and what, if anything, the law requires us to keep.
Privacy
See our Privacy Policy for how we handle personal information.